We ship internationally, so shop with us wherever you are!
Domestic Shipping Methods (Hong Kong Only)
We deliver with SF Express, EMS or Yamato. A signature will be required upon delivery for the deliveries. If you are not in at our courier’s first delivery attempt and they cannot find a safe location to leave the package, they will leave a card, take your items back and then attempt to delivery on the following working days. Please follow the instructions on the card left by the courier to arrange redelivery.
Shipping Method | Shipping Fee (HKD) | Delivery Time
Order below HK$780 Standard Flat Rate | HK$60.00 | 1 – 2 Business days
Order above HK$781 Standard Flat Rate | FREE SHIPPING | 1 - 2 Business days
Macau Shipping Methods
We deliver with EMS or S-F Express. A signature will be required upon delivery for both delivery service. If you are not in at our courier’s first delivery attempt and they cannot find a safe location to leave the package, they will leave a card, take your items back and then attempt to delivery on the following working days. Please follow the instructions on the card left by the courier to arrange redelivery.
Shipping Method | Shipping Fee (HKD) | Delivery Time
Order below HK$780 Standard Flat Rate | HK$80.00 | 3 - 5 Business days
Order above HK$781 Standard Flat Rate | FREE SHIPPING | 3 - 5 Business days
Taiwan Shipping Methods
We deliver with EMS or S-F Express. A signature will be required upon delivery for both delivery service. If you are not in at our courier’s first delivery attempt and they cannot find a safe location to leave the package, they will leave a card, take your items back and then attempt to delivery on the following working days. Please follow the instructions on the card left by the courier to arrange redelivery.
Shipping Method | Shipping Fee (HKD) | Delivery Time
Order below HK$780 Standard Flat Rate | HK$120.00 | 3 - 5 Business days
Order above HK$781 Standard Flat Rate | FREE SHIPPING | 3 - 5 Business days
China Shipping Methods
We deliver with EMS or S-F Express. A signature will be required upon delivery for both delivery service. If you are not in at our courier’s first delivery attempt and they cannot find a safe location to leave the package, they will leave a card, take your items back and then attempt to delivery on the following working days. Please follow the instructions on the card left by the courier to arrange redelivery.
Shipping Method | Shipping Fee (HKD) | Delivery Time
Order below HK$780 Standard Flat Rate | HK$120.00 | 3 - 5 Business days
Order above HK$781 Standard Flat Rate | FREE SHIPPING | 3 - 5 Business days
International Shipping Methods
We deliver with EMS as standard delivery or Fedex for express (Unfortunately, shipping to Israsel, Russia, Latvia and Ukraine is currently suspended). A signature will be required upon delivery for both delivery service. If you are not in at our courier’s first delivery attempt and they cannot find a safe location to leave the package, they will leave a card, take your items back and then attempt to delivery on the following working days. Please follow the instructions on the card left by the courier to arrange redelivery.
Shipping Method | Amount | Shipping Fee (HKD) | Delivery Time
Standard | Under HK$2000 | HK$390 | 7 – 14 Business days
Express | Under HK$2000 | HK$650 | 5 - 8 Business days
Order above HK$2001 | FREE SHIPPING* | 7 - 14 Business days
*International Order Free Shipping excludes Urbanite Suitcase Colletions.
**Noted that there are restrictions on some products (eg. Powerbanks) that cannot be shipped to international destinations.
Shipping Location
MONOCOZZI warehouses are currently located in Hong Kong SAR and China. All domestic and international orders are shipped from Hong Kong for prompt deliveries.
Taxes and Duties
Any import duties and taxes are charged when the parcel reaches the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. You are advised to contact your local customs office with any queries regarding customs charges. MONOCOZZI is legally obliged to declare the full value (purchase price) of the product on any waybills or customs documentation. We can not declare a lower value on your package than the purchase price that you paid. We appreciate your understanding.
If you have any questions related to your delivery, please kindly contact our Customer Services. cs@monocozzi.com
